A Carnival Cruise Line passenger says she had her CHEERS! drinks package revoked after becoming heavily intoxicated onboard. But that wasn’t the only restriction crew members reportedly put in place.
When she returned to her cabin, the passenger discovered that the handle to her balcony door had been removed, preventing her from accessing the balcony.
The guest later shared the experience on TikTok, including footage of three security staff accompanying her through the ship and a look at the balcony door inside her cabin.
She was also open about how much she’d been drinking beforehand, even offering some rather specific advice about what not to do with a Carnival drinks package.
Carnival Passenger Says Her Drinks Package Was Revoked
The passenger, who posts on TikTok as @juicyloveboo, shared footage of the aftermath on social media. In the video, three members of the ship’s security team can be seen accompanying her through a corridor.
She then revealed that Carnival had apparently taken two steps following the incident: her drinks package had been revoked, and she could no longer access her cabin’s private balcony.
The passenger didn’t dispute that she’d had a lot to drink. In fact, she was fairly open about what had happened, writing that they had been heavily intoxicated.
@juicyloveboo *mine…Yes you should get the drinking packages, No you shouldn’t get 15 shots of #patron reposado #carnivalcruise #carnivalfrienze #carnival #atimewashad ♬ original sound – Nykea Zinnerman
In another caption, she offered some advice based on her own experience. She still recommended getting a drinks package, but warned against having 15 shots of Patrón Reposado.
The passenger didn’t identify the Carnival ship she was sailing on or the specific sailing involved in the posts.
Her Balcony Door Handle Had Been Removed
Losing access to the drinks package wasn’t the only restriction the passenger said Carnival put in place.
After returning to her cabin, she showed viewers her balcony door. The door itself was still there, but its handle had been removed, leaving her unable to open it and step onto the private balcony.
Based on what the passenger shared, these appear to have been two separate measures. Her access to alcohol through the CHEERS! package was revoked, while access to her balcony was also restricted.
She didn’t say how long the balcony restriction lasted or provide further details about when the handle would be returned.
Carnival Can Stop Serving Guests Before They Reach 15 Drinks
Carnival’s CHEERS! package comes with a daily limit on alcoholic drinks, but reaching that limit isn’t guaranteed.
According to Carnival’s rules, guests can receive a maximum of 15 alcoholic drinks during the applicable 24-hour period. Once they’ve reached 15, they can’t simply pay for additional alcoholic drinks separately.
Crew members can also stop serving someone before they reach the limit if they believe the guest is impaired. In other words, having CHEERS! doesn’t automatically entitle a passenger to all 15 drinks.
At the time of writing, CHEERS! costs $69.95 per person, per day when purchased before the cruise, or $74.95 per person, per day when purchased onboard.
The package generally includes beer, wine by the glass, spirits and cocktails priced at $20 or less, along with various non-alcoholic drinks. Guests can also receive a 25% discount on certain beverages that aren’t fully covered by the package.
There are other restrictions, too. Adults sharing the same cabin are generally required to purchase CHEERS! if one person buys it, and drinks obtained through the package can’t be shared with other passengers.
The 15-drink limit also doesn’t necessarily tell crew members how much alcohol someone has consumed overall. A passenger could, for example, have been drinking while ashore before returning to the ship.
That’s why the number is best viewed as a maximum rather than a target. If crew members believe it’s no longer appropriate to serve a guest alcohol, they don’t have to wait until drink number 15 before cutting them off.
Why Balcony Access May Have Been Restricted
Carnival hasn’t publicly said why the balcony handle was removed in this particular case, so it’s important not to present the reason as confirmed.
That said, the most likely explanation is safety.
A private balcony adds another potential hazard when someone is heavily intoxicated, particularly if they’re unsteady or not fully aware of their surroundings. Restricting access would reduce that risk while still allowing the passenger to remain in the cabin.
This also doesn’t appear to mean Carnival has a blanket rule that passengers lose balcony access after drinking a certain amount. The passenger’s own posts suggest the restriction followed significant intoxication, not simply reaching a specific drink count.
There has been at least one similar report involving another Carnival passenger in late 2025, where balcony access was also restricted after the guest became intoxicated.
That suggests removing access can be used as an additional safety measure in some situations, but the material available doesn’t establish it as a standard published policy or something that happens automatically.
Other Guests Have Had Drinking Privileges Temporarily Restricted
This isn’t the first time a Carnival passenger has reported being cut off from alcohol after drinking too much.
In another previously reported case, a guest said their ability to order alcoholic drinks was suspended for 24 hours before being restored.
The reports don’t mean every passenger who becomes intoxicated will face the same restrictions. What happens can depend on the circumstances and the judgment of crew members at the time.
For guests with CHEERS!, the important point is that the 15-drink maximum remains an upper limit. Carnival can stop serving alcohol before a passenger reaches that number if crew members believe they’ve become too impaired.
And, as this latest passenger’s experience appears to show, being cut off from alcohol may not necessarily be the only step taken when crew members have wider safety concerns.
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