Cruise Guest Tragically Dies on Popular Juneau Hiking Trail

A cruise holiday to Alaska turned tragic this week when a passenger died after falling from one of Juneau’s most famous hiking trails. The incident has raised fresh concerns about the risks of venturing onto some of Alaska’s most challenging mountain paths.

This image shows a sweeping aerial view of Juneau, Alaska, where lush evergreen forests frame the city nestled between the Gastineau Channel and dramatic mountain peaks. A cruise ship is docked at the harbor, emphasizing Juneau’s role as a key stop for Alaskan cruises. — Juneau, Alaska

The Incident

On Tuesday, September 16, two male cruise passengers were hiking the Mount Roberts Trail, which climbs steeply above downtown Juneau and is known for its spectacular views. Sometime during the hike, both men slipped from the trail and slid down the mountainside.

Search and rescue teams were alerted just after 8 p.m., launching a coordinated response that included Juneau Mountain Rescue and Alaska State Troopers. One man was successfully reached and recovered with only minor injuries.

Sadly, the second hiker, identified as 36-year-old Britain Pool of Texas, had fallen further down the mountain. Drones and additional search resources were used to locate him, but he was found deceased as a result of the fall. Pool’s next of kin have been notified.

Which Cruise Ship?

Viking cruise ship sailing past mountains covered in snow

Four ships were visiting Juneau that day: Viking Venus (on a 25-night transpacific voyage), Norwegian Bliss and Norwegian Encore (both on 7-night sailings), and Caribbean Princess (on a 10-night Alaska itinerary). It has not been confirmed which ship the men were sailing on.

Despite the tragedy, all four ships have continued their itineraries. Caribbean Princess has made some adjustments to her schedule due to foul weather affecting the region.

A Challenging Trail

Mount Roberts Trail is popular with cruise passengers thanks to its proximity to the Mount Roberts Tramway and its breathtaking views of the Inside Passage. But it is no casual stroll – the trail gains more than 3,800 feet in elevation over 4.5 miles and can take 7–8 hours to complete.

Conditions can be treacherous, with slick mud, uneven terrain, and steep drop-offs. Wildlife sightings and panoramic vistas make it rewarding, but hikers must be prepared for a physically demanding and potentially hazardous experience.

This is the second fatal accident involving a cruise passenger on a Juneau-area trail this season. In July 2025, 62-year-old Marites Buenafe from Kentucky fell from a nearby trail and was the subject of a multi-day search before her body was discovered roughly 1,700 feet below the route she intended to hike.

The image captures a scenic Alaskan adventure, a part of Carnival Cruise's shore excursions in Skagway, Alaska. It features a tranquil river with groups of adventurers paddling in inflatable rafts, surrounded by the majestic beauty of towering mountains and a stunning glacier in the distance. The lush greenery of the riverside foliage adds a pop of color to the serene landscape, illustrating a perfect blend of exhilarating activity and breathtaking nature.

Safety Reminder for Cruisers

For many travellers, a hike in Alaska is a bucket-list experience, but it’s one that comes with real risk. Authorities recommend carrying emergency supplies, including beacon lights or signalling devices, even for shorter hikes. Good footwear, weather-appropriate clothing, and realistic time planning are also essential.

While no permit or certification is required to access these trails, individual fitness and hiking experience can make a big difference in safety outcomes.

Final Thoughts

Our thoughts are with the family, friends, and shipmates of Britain Pool during this incredibly difficult time. Alaska’s natural beauty is one of the highlights of cruising the region, but this tragic accident is a stark reminder of the importance of preparation and caution before hitting the trails.